Tourneau Watch Repair Near Me

Tourneau as the largest authorized watch dealer in the US. carrying over 8000 models of over 100 brands, but they also have their won branded timepieces. For repairs you can taking it to a local watch repair, a Tourneau store, or sending it their authorized service center. Below I will share where to find Tourneau watch repair near me, what are your options, how your choice of repair shop affects your warranty, and other guidance on watch repairs.

Map of Tourneau Watch Repair Near Me

If you are looking for “Tourneau watch repair near me”, see the map below…

In addition to the map above Yelp and Google may offer some additional alternatives to getting a repair done on your Tourneau. Simply search for Tourneau watch repair near me. This will provide you local watch repair stores with relevance to your geo location.

Unauthorized Tourneau Watch Repair Shops

Most watch repair shops or local jewelers can perform basic repairs servicing, and maintenance, but going there will void your warranty. There are benefits to these places such as faster service and locality convenience.

Anyone not authorized by Tourneau to open the watch is considered unauthorized. By going somewhere that is not Tourneau you also miss out on their standard 5 point check which they perform with all repairs. Now of course none of this may matter to you if your warranty is expired or you don’t have the warranty certificate to make a claim. It is however critical if you intend to make warranty claim that you only deal with authorized Tourneau technicians.

How Long is The Warranty on My Tourneau Watch?

The Tourneau Manufacturers warranty is up to 5 years from the date of delivery and covers the movement of the watch. It does not cover damage caused by misuse, neglect, impact, and abuse. So in other words if you need a repair as a result of something you caused, it will not be covered under the service warranty. This warranty is a manufacturer and material defects only warranty. If you have a qualifying claim under these conditions they will fixed for free.

To make a claim then you must have a warranty certificate fully and correctly completed and stamped by an official Tourneau sales professional. The only place that you can get your warranty claimed honored is at a Tourneau store or an authorized service center. You can get more warranty information here.

I Want to Make A Warranty Claim, Is There Anyone Locally

If you want to make a warranty claim and don’t want to ship your watch, a Tourneau store is your only option. They may or may not repair your timepiece on site depending on what the issue is. What might happen is they will send it to their authorized service center on your behalf. You can find the closest store to you here. The advantage of going to a store is that they will pay the shipping for you if they need to send it out.

Tourneau Watch Battery Replacement Near Me

A new battery will last 1 to 3 years. If the watch completely stops or runs on the slow side, its likely a battery issue. Changing a watch battery is important because it can leak acids and damage the movement. The Tourneau watch battery replacement near me charges $8 to $15 for a battery swap.

There are many places that can change the battery for you, but Tourneau recommends having this done by one of their technicians. This is particularly true if your watch is water resistant. It needs to be sealed and undergo a water resistance test to ensure the case is completely sealed securely. The advantage of getting your battery replaced at the Tourneau battery replacement is that they do it for FREE if you bought it at one of there stores!

Tourneau Crystal Replacement – Cracked or Scratched Glass

A crystal replacement on a Tourneau luxury timepiece is going to be on the more expensive side. The crystal is the clear hard material that lies between you, the dial, and hands of the watch. There are various crystal material types in these watches and therefore the cost will vary. A sapphire crystal will be the most expensive and an acrylic will be the least. Sapphire while hard to scratch can crack and acrylic will scratch, but won’t crack.

If a replacement of the crystal is required, at the very minimum you are looking at $150 at the Tourneau watch repair near me. If you are dealing with a vintage watch your looking at much more.

Replacing the Band

Depending on your taste, band length, and choice of material a Tourneau watch band replacement is gonna run between $50 and $500. They do offer special order straps and bands, but depending on material, color, and size it can take from 2 weeks to 2 months to get it. There are 3rd party straps that fit Tourneau watches and you can get one of those for about $20 at any watch shop, if you needed a quick fix.

Resizing for a Better Fit

A Tourneau store will resize your watch for free if you bought it there. Getting a watch custom fitted to your wrist is essential to protect it from falling off or banging into objects. At the Torneau watch repair near me, they typically charge $10 – $15 for this service.

Resizing a watch strap has limited options since you can only add so many holes or move the clasp so far. Metal bands on the other hand you can add or remove links to get the desired length.

Crown Replacement or Repair

The crown of the watch is the dial that protrudes and allows you to wind the watch or control functions. Crowns get bent or damaged. While changing a crown out isn’t difficult, I recommend letting a professional look at your timepiece. They need to check if the stem also has damage. The stem is the pin that connects the crown to the movement. Stems are tricky because they are often not universally fitted and they are hard to find for vintage watches. For newer models, parts can be ordered easily and replaced. You can find watch crown repair places here.

Repairs to the Movement

The movement is the heart of the timepiece. The more luxury the watch, the more expensive the movement. Sometimes movements need to be tuned, replaced, or overhauled. An overhaul in the movement of a luxury watch will cost over a $1000. The process is complicated and it involves completely taking part the internal components and putting them back together.

Authorized Tourneau Watch Repair Near Me

If you can’t find a Tourneau watch repair near me, an authorized Tourneau service center is the next best alternative. The authorized Tourneau watch repair near me, is actually one of their stores. They have stores in many major cities which are all authorized service centers,

At the Authorized Tourneau watch repair near me, you can get any work done such as repairs, cleaning, battery replacement, full movement overhauls, etc. Whether making a warranty claim or not, they will guarantee the work for a certain time period once completed. If you are under warranty, the work is done free of charge. If you are not under warranty, they will provide an estimate on how much it costs to perform the work. You can then decide if you want them to do the work or send back your watch.

To make a warranty claim you will need a warranty certificate fully filled out with date of purchase by a Tourneau sales person.

If you are going the service center route you to fill out there service request form first. Then you mail in the form and watch to this address:

TWI-LICR
3100 47th Avenue
5th Floor
Long Island City, NY 11101
Attn: Dept. 246

Tips for Sending Your Watch in to an Authorized Tourneau Service Center Near Me

Before you send a watch to Tourneau or any service center, you should make sure to do the following:

• On the form, be VERY specific about the problem. EX: If you dropped it say from how high it dropped. If the time is slow, say by how many seconds it is slow.
• Estimate the value of the watch and include it in with the package
• Insure the package for value of the timepiece
• Pack everything securely using bubble wrap and out it in a sturdy box. Don’t use the original manufacturer’s box
• Include any original warranty documents
• Request a signature confirmation service so you can track the package

Can you Fix an Tourneau Watch Yourself?

Of course you can, but I would never advise doing that. Even something like changing the battery, while it seems simple, you can do damage to the gears and introduce dust inside of the casing. If you must go inside they do show you in your owners manual how to open the casing.

Tourneau Watch Repair Near Me Conclusion

Tourneau is often thought of as a store, but also have their own timepieces. They have one of the lengthiest warranties compared to other watch makers. They do only operate one service center in Long Island, NY so your options are limited for finding regional based service. When it comes to your repair, you should consider whether a local repair shop or an authorized repair under warranty is required. This is what I have learned from the Tourneau watch repair near me.