Samsung Watch Repair Near Me

by James · Published September 19, 2022 · Updated August 25, 2022

Your Samsung watch is an important part of your daily life, keeping you connected and helping you stay on schedule. But when it breaks, it can be a major inconvenience. In this post I’ll discuss where to find a Samsung watch repair, common issues, warranty info, and how the Samsung watch repair near me works.

Map of Samsung Watch Repair Near Me

For “Samsung Watch Repair Near Me”, see the map below…

Traditional watch repair businesses and jewelry stores typically do not fix Samsung timepieces. There may be a few who perform limited repairs, such as replacing the screen, but smartwatches are not their specialty. Most of what you’ll discover are cell phone repair stores, a handful of big box retailers like Best Buy, and, of course, Samsung itself.

The below information applies to and Samsung Galaxy Gear like a Galaxy watch or any other wearble.

How to Select The Right Samsung Watch Repair Option

When it comes to fixing your Samsung watch, you can’t just take it anywhere. These watches are expensive and technologically advanced, so you need to make sure you are at a reputable shop. You also need to consider your warranty – any shop that isn’t an authorized Samsung repair shop will void your warranty. This means they won’t be able to honor any extended care plans, and you’ll have to pay for repairs out of pocket.

You want to make sure that any repair, no matter how small or major, is carried out by a Samsung-certified service center.

Let’s help you figure out how to find an authorized Samsung watch repair near me…

First Option: Check Locally for a Smartphone Repair Shop

If you have a small problem with your Samsung watch, such as a cracked screen, it may be best to take it to a local smartphone repair shop. Many of these stores also fix smartwatches. Just make sure they are experienced with Samsung devices and that they use genuine Samsung parts.

Second Option: Take It to the Store Where You Bought It

If you purchased your Samsung watch from a big box retailer like Best Buy or Target, you may be able to get it repaired from there. These stores typically don’t do any repair work, but they may be able to help guide you through the process of getting it fixed. They are also pretty good at troubleshooting common issues/

Third Option: Contact the Samsung Authorized Service Center

If your watch needs more extensive repairs, you’ll need to take it to a Samsung Authorized Service Center. These are the only shops that are certified by Samsung to do repairs, and they use genuine Samsung parts. You can find your nearest service center by using the Samsung support website.

To send your watch in you will need to:

Box it up and carefully wrap up your device (remove the band).
Unpair it from any devices it is in sync with via Bluetooth.
Check if the firmware is up to date..
Backup your phone, which also backs up the data from your watch.
Include the original receipt with the purchase date (if you want warranty protection).
Reach out and chat with Samsung Support.

You can easily submit a repair request form on Samsung’s website. When sending your watch in for repairs, you may want to insure the package for its value. Also, be sure to pack the watch carefully so it doesn’t get damaged during shipping.

After you’ve sent the item in, a representative from the company will contact you online to discuss the problem. The expert will examine and evaluate the smartwatch. They’ll inform you whether it’s covered by warranty and if not, how much it’ll cost to repair. You may either pay for it or request that the watch be returned if it isn’t covered by warranty.

Fourth Option: Find a Watch Repair Shop or General Cell Phone Store

When you’re experiencing issues with your watch or phone, your first port of call should be the manufacturer’s authorized service center. However, if this fails, you can try a local repair shop or cell phone store. In my experience, many of these places are not authorized and can’t fix certain issues. Since they aren’t authorized they also can’t honor your warranty.

Fourth Option: Do it Yourself

I would never recommend this, but I understand that some people may feel the need to do so. Please note that by working on your watch without supervision, you will automatically void the warranty. Additionally, there is a greater chance of causing more damage than what you were originally trying to repair.

There are, however, a few easy repairs you may perform on your own for issues like:

Restart the device
Unpair the Bluetooth from your smartphone and then re-sync

Authorized Samsung Watch Repair Near Me…

The average repair takes 3-5 weeks when you send your watch in. You’ll fill out a form online and probably won’t speak to an Samsung technician directly. If you communicate with anyone during the process, it will be customer service. If your Samsung product is still under warranty or extended care, then you will not be charged for the repair. However, if the issue falls outside of that coverage, they will provide you with an estimate for the repair cost. If you decide that the repair fee isn’t worth it, you can have them send the watch back to you free of charge.

The Two Most Common Problems With Samsung Watches

All smart watches have issues. According to the Samsung watch repair near me, the two most common issues they see are…

Battery Problems

While the battery life has improved from model to model, there is still a desire for longer battery life. Over time, as with a phone, the battery life depletes and no longer maintains a charge. The more you use your watch, the faster it drains. You may even notice that the battery needs longer to fully charge over time.

Cracked or Scratched Screen Issues

Your watch will get banged around, and eventually, the screen may crack or scratch. The glass on a traditional timepiece is known as the crystal, however, on a Samsung wearable, it is called the screen. The most frequent type of device repair is typically a cracked or scratched screen. While it’s possible to replace the screen yourself, it’s usually not worth the hassle. However, if the damage is limited to scratches, there are some easy ways you can fix it at home.

Resources For Samsung Watch Repair Near Me

Finding the right advice for Samsung Watch repair near me can be hard. Here are some other good resources to reference:

Identify Your Samsung Watch Model

When you are seeking a Samsung watch repair near me, you will need to know your model number.

There are four primary Samsung Galaxy Watch models: the Samsung Galaxy Watch, Samsung Galaxy Watch Active, Samsung Galaxy Watch Active2, and Samsung Galaxy Watch 3. Each model has some variation and different featues.

Here are the steps to identify which model watch you have:

Press the power button.
Go into the settings app.
Press about the watch and you will see the model number.

There is a good guide here on Samsung model identification.