Kenneth Cole Watch Repair Near Me

by James · Published October 3, 2022 · Updated September 8, 2023

Kenneth Cole watches are made primarily of quartz movements by the Geneva Watch Group. They’re created more for fashion than function, from what I’ve seen. Although I don’t own one any longer myself, I am familiar with their issues. Below I’ll share where to find Kenneth Cole watch repair near me, your repair options, warranty information, and other FAQs.

Map of Kenneth Cole Watch Repair Near Me

If you are looking for “Kenneth Cole Watch Repair Rear Me”, see the map below…

Unauthorized Kenneth Cole Watch Repair Shops

Although local watch and jewelry repair places are not authorized service centers, they can still work on your timepiece. Common fixes such as servicing, maintenance, cleaning, band replacement, battery exchange, and all the basics can be done at these locations. The technicians at these stores are also very familiar with common problems that quartz movements have–which is what most Kenneth Cole watches use. Just because they’re able to do it doesn’t mean they’re “technically allowed.” If an unauthorized watch technician fixes your Kenneth Cole watch, it could interfere with the warranty.

Let’s assume you’ve bought a new Kenneth Cole watch and it’s still covered by the manufacturer’s warranty. You don’t have to worry, either: if your watch is outside of the guarantee dates, it won’t be covered by a warranty. Furthermore, if you never intended to submit a claim and did not care about maintaining your warranty, this isn’t an issue for you at all. If you want to keep your warranty intact, send it off to an authorized service center immediately.

We’ll get into authorized service centers later on; for now, let’s talk about warranties on Kenneth Cole watches…

How Long is The Warranty on My Kenneth Cole Watch?

The Kenneth Cole New York watch comes with a 2-year warranty, which protects against material and workmanship defects under the terms and conditions of this agreement. The original purchase date is required for proof of purchase.

This warranty covers the movement, hands, dial, and crown of your watch. If one of these protected elements is found to be faulty in its construction or workmanship under regular use, it will be repaired or replaced at the discretion of the service center.

This Warranty Does Not Cover:

Battery, case, crystal, strap, bracelet or other jewelry.
Damage caused by carelessness, neglect, accidents, or normal wear and tear.
Water damage if the timepiece is not marked as water resistant.

To file a warranty claim, you will need proof of purchase. This can be an original receipt that includes the cost, model, and date of purchase for the item. You can find Kenneth Cole warranty info here.

I Want to Make A Warranty Claim, Is There Anyone Locally

At Kenneth Cole, if you think your issue is covered by the warranty, just ask! The store will take care of repairing it through the authorized service center and cover shipping as a customer service gesture. You can find a Kenneth Cole store using their store locator.

Kenneth Cole Watch Battery Replacement

Most batteries will last 1 to 3 years. If your watch has stopped or runs slow, it might be time for a battery replacement. You should never leave a dead watch battery in your timepiece because it can leak and damage the movement of the watch. At the watch battery replacement near me, they can also clean the movement if you have had a minor leak.

It’s best to let a professional watch technician handle battery replacements, especially if your watch is waterproof. They can properly test the water resistance after resealing the watch. Although technically having someone else change the battery can void the warranty, this only happens if they damage the watch while doing so.

You may get battery replacement options online. Because your watch has a particular design, your button cell battery will be different.

You can use a size conversion chart for various battery types to determine the proper replacement part. Check here if you’re attempting to replace the battery yourself.

Kenneth Cole Watch Crystal Damage

Because these are lower-end watches, the crystals are usually made from plastic or acrylic mineral glass. This means that replacing them will be cheaper than with a high-end watch.

While lower-end crystals may not crack as easily, they do scratch more easily. A local repair shop or jeweler can replace the crystal or buff out a scratch for between $25 and $60, depending on the actual material and if it is beveled.

Band and Strap Replacement

Kenneth Cole watches feature a variety of bands and bracelets, ranging from metal to leather. Typically, the connecting systems at the lugs may be removed with a spring pen. This makes replacing your band or straps simple. It is entirely up to you as to what you want to replace it with.

You can find a variety of options for under $20 at the Kenneth Cole watch repair near me, depending on the material you’re interested in. If you want a metal link option, expect to pay between $35 and $50. There are also plenty of third-party-made bands that will fit these watches.

Resizing a Kenneth Cole Watch

Many people don’t know this, but it’s quite common to resize your watch. People usually request a resize when they’ve gained or lost weight, as it’s important to keep the timepiece securely fitted to your wrist.

If you purchased a Kenneth Cole item at a retail location, they probably won’t have the equipment to assist you at the store. They will instead send your watch in the mail. In my opinion, it’s preferable to deal with a local jewelry store or a watch repair business when it comes to these timepieces.

Crown Repair or Replacement

Crown repair can become difficult if the stem inside is damaged as well. If you have any damage to your crown, it’s best to take it to a professional watch technician.

The problem with stem damage is that outwardly, everything may look fine, but internally the components could be pushed and skewed out of place–which then becomes much harder (and sometimes even impossible) to fix. Stems are often hard to find too since they’re so small–especially on the secondary market. However, since Kenneth Cole’s watches are low-grade, parts for them are more readily available which helps immensely.”

Repairs to the Movement

The movement is the soul of a watch. These are the inner workings that keep it running. A professional should be used to perform repairs, replacements, and overhauls. If you have an issue with the movement in a Kenneth Cole watch, labor fees on the mechanism vs. the value of the timepiece may not be worthwhile. In most cases, these timepieces contain a Chinese quartz movement, which makes them reasonably easy to replace.

Authorized Kenneth Cole Watch Repair Near Me

The authorized Kenneth Cole watch repair near me is not an authorized service center. To start the process of an authorized watch repair, you will need to email or call them about your timepiece and describe the issue. You should also provide the style number of the watch and the serial number.

They will determine if it is covered under warranty. Even if your particular problem isn’t protected by the warranty, they may still be able to help fix it. If you are indeed covered under warrant though, the work is free of charge.

To make a claim on your warranty or inquire about mailing the watch in for service, see the contacts below…

For Issues contact:

1-800-KEN-COLE (1-800-536-2653)

Monday – Friday: 9am to 6pm ET

Email: clientservices@kennethcole.com

Tips for Sending Your Watch to an Authorized Kenneth Cole Service Center Near Me

Before you send a watch to Kenneth Cole Service Center, do the following:

Be clear about the problem. If you dropped it, explain how far it fell. Say how long the watch has had an issue, if it is not keeping time say how far off the time is.
Guess how much the watch is worth without having a receipt if you don’t have one.
Make sure to insure your package for either the value you estimated or the actual value of the timepiece inside.
The watch should be packed in bubble wrap and carefully packed in a box.
If you’re claiming a warranty, don’t forget to include your proof of purchase.
Consider using signature confirmation or a tracking service to ensure your watch arrives at its intended destination.

Can you Fix a Kenneth Cole Watch Yourself?

Although you could technically work on these watches by yourself, I would never advise it.

Watches, even lower-grade ones from fashion brands, have tiny gears and mechanisms inside the casing that you can damage easily. Once you open up the case, you expose important parts of the watch to potential harm. Even dust can damage the movement.

Batteries and straps don’t have to be difficult to replace. If you’re confident in your skills and the watch has little value, go for it. A simple cleaning at home can also be completed with either a cloth or a watch cleaning machine.

Other Resources for Kenneth Cole Watch Repair Near Me

If you have concerns with your Kenneth Cole watch, it’s sometimes a good idea to seek help from the community. Because this is not a watch manufacturer but rather a shop, the amount of discussion boards accessible is limited.

Kenneth Cole P93-11 with See Through Case

Popular Kenneth Cole Watch Models

Checking the model is always the first step at Kenneth Cole watch repair near me. By doing this, watch technicians can figure out the type of internal mechanism in the timepiece as well as get a sense of how old it might be. Here is a list of some of the best Kenneth Cole Timepiece models:

New York Models: Unlisted, Reaction, Connections, Manhattan, Tribeca
1003
1551
Reaction 2044
Kenneth Cole
Automatic Gold-Tone Stainless Steel Watch
Black Gold-Tone Stainless Steel Multifunction Watch
Rose Gold-Tone Dark Blue Stainless Steel Watch
Gunmetal Stainless Steel Blue Multifunction Watch
Light Grey Stainless Steel Dark Brown Watch