G Shock Watch Repair Near Me

by James · Published November 29, 2021 · Updated October 22, 2023

G Shock is a Japanese manufactured watch produced by Casio. The G stands for Gravitational and it was made to handle extreme stress and vibration. While these watches are built really well for applications like sports and military, you may run into instances where you need a repair. Below I will discuss where to get a Casio G Shock watch repaired locally, the warranty, finding an authorized service center, and share my experience with the G Shock watch repair near me.

Map of G Shock Watch Repair Near Me

For “G Shock watch repair near me”, see the map below for locations…

Before you select a shop for Casio G Shock watch repair near me, you should consider your warranty and whether or not you require an authorized repair.

Unauthorized G Shock Watch Repair Shops

Any place or retail store you choose locally that is not a G Shock or Casio shop is considered unauthorized. Casio has shops globally and service centers in the US and Canada and they are the only authorized repair centers.

In reality, though, your warranty is only one year on a Casio watch and therefore you may need to worry about what constitutes an unauthorized repair. Most local watch shops and jewelers can handle typical watch repairs. Going to them may technically void your warranty though if it is still active.

Regardless of the impact on the warranty local repairs shops offer convenience, faster turnaround time, and in-person personalized customer service. This is preferred by most people as opposed to mailing your watch in and waiting for a repair to be completed.

How Long is The Warranty on My G Shock Watch?

Casio offers a 1 year limited warranty on all their G Shock timepieces. In fact they offer the same warranty on all their watches.

To make a claim on the warranty you need to provide your sales receipt or proof of purchase that shows the date of purchase. If the watch is within the warranty period and the issue is found to be a valid issue then labor and repairs are covered at zero cost to you

Here are some of the basics of G Shock watch warranty:

The customer shall NOT have any claim under this warranty for repair or adjustment expenses if:

Damage is caused by careless treatment or user negligence
Damage is caused by a fire or other natural disasters
The problem is caused by improper repair by anyone other than a CASIO service center
The case, band, glass, or battery is damaged or worn
No proof of purchase is provided when presented for service
The warranty period has expired

For more information on the Casio warranty, read here.

G Shock Watch Battery Replacement Near Me

G Shock watches are battery-powered and will eventually require a battery change. You should change the battery every 1 to 3 years. If you consistently use the chronograph features, you may find it needs more frequent battery swaps. If your watch begins to run slow or stops these can be signs of a weak or dead battery. It’s important to change the battery before it dies because it can leak and cause internal damage to the watch. The G Shock watch battery replacement near me, will clean a small leak for free.

G Shock’s will contain a button cell battery. Most jewelers, watch repair shops, and even stores like Walmart and Target carry a suitable battery for most G Shock models. A shop will charge you $10 to change the battery. If you have a Casio boutique near you with such good customer service, the battery change is often done for no cost.

If you are going to attempt to change the battery yourself you may need to reference this battery conversion chart. And If your G Shock is waterproof, which most are, you should have a pro do a water resistance test on it to make sure the case is resealed correctly. The G Shock battery replacement near me always checks the gasket before they seal the case.

G Shock Crystal Replacement

In my experience, a G Shock crystal is hard to crack or even scratch. This is due to the nature of the material they use for the crystal. Most G Shocks are using some type of plastic, which is known not to shatter. In some cases, they may scratch and depending on how deep, might be able to get buffed out. If you do need a crystal repaired or replaced the G Shock watch repair near me, quoted $50 for the job.

Resizing the Watch

G shock uses a variety of strap styles which also vary in material. Replacing a strap on a Casio G shock is much less expensive then doing so on a higher grade watch. On average a G Shock strap runs between $15 and $20. You can also find 3rd party straps (not made by Casio) that will fit the G-Shock.

Crown and Stem Repairs

The crowns are the knobs that protrude from the side of the watch that allows you to change functions. The stem is the internal pin that connects the crown to the internal mechanism (movement). A Majority of G-Shock timepieces are chronograph watches which means they can have more than one crown and stem. Some of digital watches may not have a crown and stem because they are electronic and a push button.

If you have a GShock with a crown replacing the crown can be an easy repair as long as the watch is still being manufactured. In many instances though when the crown is damaged the pin is damaged as well. Replacing a pin is a bit more difficult and should be done by a professional. A crown and stem repair on these watches at the G Shock watch repair near me will cost around $30 to $40.

Repairs to the Movement

The movement of a watch is the internal mechanism that makes it function. If you have a digital G shock you have a circuit board inside. If you have an analogue G shock it will have a mechanical movement. A movement repair can be expensive and in my experience with the G Shock repair near me, might not be worth the money. An overhaul on a movement costs around $100 and could be more depending on the issues found.

G Shock GA2100

Authorized Casio G Shock Repairs

As stated in the warranty, the only authorized repairs must come from Casio or an authorized service center. You can also contact the store you purchased the watch from and they will coordinate an authorized repair Here is Contact the contact info for Casio. You can also consider finding a Casio store here: G Shock Store Finder.

Here is some additional information for contacting Casio regarding an authorized repair:

	U.S.A/CANADA	Other Countries
Technical Support	1-800-435-7732	Please contact the Store/Dealer where purchased
Service location for product repair	1-800-706-2534	Please contact the Store/Dealer where purchased
URL	http://www.casio.com	http://world.casio.com/repair/

Authorized G Shock Watch Repair Near Me

Using an authorized G Shock watch repair near me, involves mailing in your watch. If you’re thats your route for watch repair services there are some best practices to follow. For example if you are making a warranty claim you need to include the original sales receipt showing the date of purchase. It is best to highlight the date of purchase and highlight the model number of the watch on your receipt.

If your watch is covered under the 1 year warranty, Casio will fix it free, providing it is an issue detailed under the warranty conditions. They may replace the parts with similar parts and in some scenarios replace your watch with the same or a similar equal value model.

Tips for Sending In a Watch to an Authorized G Shock Repair Center Near me

Write on an index card what the issue is with the watch. Be VERY specific.
Estimate the value of the watch and write it on the index card
Put the watch in sturdy box and wrap it with bubble wrap
When you mail it, insure the package for the value that you estimated
Follow all instructions that Casio requires on their site
Make sure you include all your contact info (phone and email) and mailing address
If you are claiming a warranty, include your receipt and highlight the purchase date and watch model number

Can you Fix a G Shock Watch Yourself?

Casio G Shock’s vary in complexity because some are digital, some analog, and some hybrid. For these watches, given they only have a one year warranty, there is less risk of voiding it, by opening it up yourself. You must understand though that a digital watch is not as easy as a mechanical watch. Also when you open up a watch case you risk doing more damage to the timepiece.

Should you decide to do the work yourself, you may want to consider some basic watch repair tools.

Other Resources for G Shock Watch Repair Near Me

Sometimes reaching out to the community for help is also a good step Here are a few solid resources to find others with G Shock watches.

Best G Shock Watch Models

When you call the G Shock watch repair near me, the first question they ask is what model you have. Knowing the model helps a technician understand the functions, age, and internal components. Here is a list of some of the best Casio G-Shock watch models:

GPW-1000GB-1A
MRGG1000B-1A
MTGG1000AR-1A
MRG-G1000DC
GWN-1000H-9A
MRG-G1000D-1A
GPW1000rd-4a Gravity Master
GST-210B-1A
GST-200CP-2A
GW9400BTJ-8

Common Issues with G-Shock Watches

G-Shock watches, a renowned product line from the Japanese electronics company Casio, have earned a reputation for their ability to resist mechanical stress and their long battery life. However, like all timepieces, they are not immune to wear and tear. Here are some common issues faced by G-Shock watch owners:

Battery Replacement Needs: One of the most common issues is when the watch finally lost power. While G-Shock watches are known for their impressive battery life, no battery lasts forever. It’s essential to get it replaced by a very professional group or a repair center to ensure the watch’s longevity.
Crystal Repair: Accidents happen, and sometimes the watch face or crystal can get scratched or cracked. It’s not just about aesthetics; a damaged crystal can affect the watch’s functionality. Gene Foster once said, “After a complete restoration of my old watch’s crystal, it was absolutely a terrific experience seeing it look brand new.”
Band and Clasp Repair: The watch band is another component that can wear out over time, especially if it’s exposed to elements regularly. Whether it’s a leather strap or a metal bracelet, ensuring it’s in good condition is crucial for comfort and safety. Jim mentioned, “I had my G-Shock’s band replaced at a very fair price. Great job, guys!”
Hand and Crown Repair: The hands of the watch and the crown (the knob used to set the time) can sometimes face issues. Whether it’s a misalignment of the hands or a jammed crown, it’s vital to address these problems promptly. A customer once shared, “On my first phone call to the repair center, they guided me on how to send in my G-Shock for repairs. By the time I got my G-Shock repaired, it felt like a brand-new watch. Their good customer services skills made the process smooth.”

In conclusion, while G-Shock watches from the G-Shock line are built to last, they might require occasional maintenance. Whether it’s a simple battery replacement or even a complete restoration, it’s essential to approach a trusted repair center or watchmaker. Always remember to check all the prices and see if they offer free return shipping for added convenience.

DIY vs. Professional Repair

When it comes to maintaining and repairing your cherished G Shock time pieces, there’s always a debate between taking the DIY route or seeking professional help. Here’s a breakdown of the considerations:

When to consider DIY repair: For minor issues, such as adjusting the settings or changing the battery in watches with either a digital display or analog, a DIY approach might seem tempting. Especially when there are numerous online tutorials and the company site often provides user manuals that can guide you through basic troubleshooting.
Risks associated with DIY repair: Attempting a DIY repair without the right expertise can be dangerous. For example, while fixing older or vintage watches, you could accidentally harm an essential part. Most G Shocks have complex systems that need specialized tools and knowledge. Household tools or generic guides may not work for certain models. Additionally, unauthorized repairs can void the warranty. And if you’re working on a valuable pocket watch, the risks increase significantly.
Benefits of seeking professional help: Alternatively, consider taking your watch to a professional repair center such as Gene Foster. They promise high-quality service that maintains your watch’s original charm and functionality. With their expanding presence, finding a nearby service center has become more convenient. When you visit, they provide a repair form to detail the issues, ensuring tailored service. Moreover, their experts have the essential tools and expertise to handle complex repairs, guaranteeing your G Shock’s continued performance.