Fitbit Repair Near Me

Let’s face it, Fitbits take a beating since we use them for fitness activities. When your Fitbit breaks, it’s difficult to know where to take it. It’s confusing because it’s sort of a smartwatch, sort of a heart rate monitor, and sort of a computer. If you need a Fitbit repair, there’s no such thing as a “Fitbit authorized service center” like you have for a watch. Your options are to work with Fitbit on your warranty, get a new Fitbit, or find a Fitbit repair near me.

Map of Fitbit Repair Near Me

If you are seeking “Fitbit repair near me”, see the map below…

A Fitbit Repair Shop Actually Means Authorized Seller

These businesses on the map are authorized sellers, not service centers or places that are solely Fitbit repair shops. You will see many stores like Best Buy (including Geek Squad) and Target that can help you make a claim on your warranty…but not actually perform a repair. These places will be particularly helpful if you purchase it in one of their stores.

Most stores may ask you to provide proof of purchase to help you with a warranty claim. You may be thinking about a watch repair shop or jeweler, but you are more likely to get it fixed at a cellphone store or a place that can repair smart watches.

When you originally got your Fitbit, there should have been a small paper foldout inside the box. This small booklet has the limited warranty information that the repair company provides. If you no longer have the booklet, the same info is on the website here. It details information on getting a Fitbit watch repair.

If you don’t want to get through the legal jargon, here are your most important takeaways from their limited warranty…

How Long is My Fitbit Warranty and What is Covered?

Fitbit will either replace or repair your fitness tracker within one year from the date you purchased it. It does not cover normal wear and tear damage. This means that physical damage like smashing it on a weight rack will not be covered.

Also not covered under the warranty are any issues with the application on your phone or the dashboard on their website. You might be surprised, but also not covered is the actual software that resides inside of the Fitbit. Essentially the only thing that is covered by the warranty is the hardware and with that only manufacturer defects.

So What Qualifies as Manufacturer Defects to the Hardware?

A few examples of manufacturer defects to the hardware would be:

1. The wristband strap is broken or worn out
2. Your display has become dull or not as bright as it used to be
3. The battery’s doesn’t hold its charge anymore
4. It just stopped working all of a sudden

Any of these are valid reasons to make a claim on your Fitbit warranty as long as you are within a year of your purchase date. To make a claim you will need to prove this date and ownership. That can be done with a receipt showing the purchase date, model number, and purchase price.

How to Make a Claim on Your Fitbit Warranty

To make a claim on your Fitbit for replacement or repair, first, you need to contact them. Contact channels should be directed towards their support team on Twitter, email, phone calls, forum, or live chat. Next, a customer service person will ask you for your account details and know the specifics about what is wrong with your product.

After that, if you are under warranty and they deem it qualifies they will ask you to mail them the product in safe packaging. My advice would also be to include an index card with a description of what needs to be fixed and insure the package for the estimated value of the Fitbit.

If you are wondering how long a repair may take, they do not disclose a timeline.

Is There an Extended Warranty

Fitbit does not offer an extended warranty. Many retailers who sell the products though do. For example, if you purchase on Amazon you can get an extended warranty through Square Trade. This extended warranty takes effect after the Fitbit device manufacturer warranty expires at the end of one year.

I Bought My Fitbit Second Hand, Can I Make a Warranty Claim

Most likely not, unless you have the original receipt with it for proof of purchase. It may also help to have all of the original packaging. If you are getting one second hand, you will want to get all of that information upfront from the seller. When you receive it you will want to immediately check that the paperwork matches the Fitbit. There are people out there who sell fake fitness trackers or who will provide incorrect documents on purpose.

Other Resources for Fitbit Repair Near Me

Sometimes when you don’t know where to turn for help, forums and related sites are a good place to connect with the community. Many users will have experienced the same Fitbit issues you have and gotten them fixed. Since there really is no exclusive Fitbit repair service here are the online resources that I like:

• Official Fitbit Homepage
• Fitbit Wikipage
• r/Fitbiy on Reddit
• Official Fitbit Community Forum
• Chronometer Fitbit Forum
• Facebook Fitbit Community

Know Your Fitbit Model When You Need a Repair

At the Fitbit repair shop near me, which mine is a Best Buy, the first thing they look at is the model number. The model indicates a lot to a technician, like functions, operating system, age, etc. Here is a list of Fitbit models for your reference when you seek repair work at a local Fitbit repair shop:

• Ace Range
• Inspire 1
• Inspire 2
• Charge 5
• Luxe
• Versa 2
• Versa 3
• Sense
• Fit (discontinued)
• Ultra (discontinued)
• One (discontinued)
• Zip (discontinued)
• Flex (discontinued)
• Charge (discontinued)
• Charge HR (discontinued)
• Charge 2 (discontinued)
• Charge 3 (discontinued)
• Charge 4 (discontinued)
• Alta (discontinued)
• Alta HR (discontinued)
• Inspire Hr and Inspre (discontinued)
• Surge (discontinued)
• Blaze (discontinued)
• Ionic (discontinued)
• Versa (discontinued)

Any model discontinued is likely well out of warranty. Seeking repairs from a Fitbit repair shop, you might not have much luck getting it fixed. Most often they will recommend that you replace the device with a newer model.

Common Issues with Fitbit Devices

Owning a Fitbit device can be a delightful experience for many, especially for those who are keen on keeping a close eye on their health and fitness.

However, like any other technological gadget, Fitbit devices, including popular models like the Fitbit Versa and Fitbit Versa 2, can encounter a few hiccups along the way. Let’s delve into some of the common issues that users might face.

Screen Damages and Cracks

One of the prevalent issues that users often grapple with involves the broken screen of their device. Imagine going for a run and accidentally dropping your Fitbit, only to find a network of cracks marring its screen.

Not only does it affect the aesthetic appeal, but it can also hinder the device’s functionality, making it imperative to seek a Fitbit repair near me find a repair shop to address the issue promptly.

Heart Rate Tracker Malfunctions

The heart rate tracker is a pivotal feature in Fitbit devices, enabling users to monitor their heart rate during various activities.

However, there have been instances where the device fails to accurately track activity or presents erratic heart rate readings, which can be concerning for users who rely on their device to monitor their cardiovascular health.

Battery and Charging Issues

Bad battery life can be a significant setback for users who depend on their device to track floors climbed using the altimeter sensor or keep an eye on their step counts throughout the day.

Encountering charging issues or noticing a rapid battery drain necessitates exploring repairs or replacement options to ensure the device remains functional and reliable.

Syncing and Software Problems

Syncing issues or software glitches can disrupt the user activity tracks and the overall user experience. Sometimes, the device might struggle to synchronize data with the paired smartphone or might fail to update its software, which could be linked to various technological methods employed in its design.

In such cases, reaching out to a repair company or exploring online forums might provide solutions to troubleshoot these problems.

In conclusion, while Fitbit devices, with their technological methods and ability to calculate metrics like basal metabolic rate, offer a plethora of benefits, users might occasionally encounter issues that require professional repairs or replacement.

Being aware of these common problems and knowing when and where to seek help, perhaps by purchasing a refurbished Fitbit as a temporary replacement, ensures continuous tracking and management of health and fitness goals.

Fitbit Repair Near Me Wrap-Up

So as you can see there really aren’t many options for Fitbit repair near me. Alternatively, you could try a cell phone store, because nowadays they fix smartwatches, but your best option is the place you purchased it or contacting the company directly. The warranty is often difficult to make a claim on since, likely most issues will be from the consumer.

The thing about these fitness trackers is they are used when you are most active, but only have a one-year warranty for manufacturer defects. That certainly doesn’t give you much time or coverage for an item that is under duress. For comparison, the average watch has a two-year warranty. This is what I have learned from Fitbit repair centers near me.