ESQ Watch Repair Near Me

by James · Published November 7, 2023 · Updated November 7, 2023

ESQ watches are lower-grade Movado watches with accessible luxury and detailing. They are Swiss movements and mostly quartz watches. Most local repair shops and jewelers can take on your ESQ watch repair, but an authorized ESQ service center may be needed depending on your warranty situation. Below I’ll highlight where to get an ESQ watch fixed, ESQ warranties, and their authorized service centers. I’ll also share how the ESQ watch repair near me works.

Map of ESQ Watch Repair Near Me

For “ESQ watch repair near me” and “ESQ Movado watch repair near me”, see the map below for locations…

Additionally, you can check for “ESQ watch repair near me” on Google and Yelp to find alternative suggestions.

Unauthorized ESQ Watch Repair Shops

Getting your watch repaired by a professional technician is straightforward. The question though is are they authorized Movado technicians?

Any of the local watch shops or jewelers on the map above can confidently handle your needs. Chances are they are not authorized to work on your ESQ watch. This really only comes into play if you are making a claim on the warranty. The advantage of getting a watch fixed locally is that it is faster and you deal with in-person with such good customer service there. The downside is that they can’t honor your warranty and in fact, if they work on it, will void your warranty. This even includes all the standard common services like changing the battery.

The best part of getting a local repair is getting to talk to a pro technician in person. They can ask you detailed questions about what is wrong with the timepiece, how long it has been an issue, and what was the cause. When you use a service center and send your watch in, you lose the human element. In this scenario, you fill out a form, describe what is wrong, send your watch in, and wait to hear back.

For ESQ watches the good news is that If you have an authorized Movado service center near you, they can take care of it. Since ESQ is a brand of Movado, you can also look for Movado watch repair near me.

How Long is The Warranty on My ESQ Watch?

Since ESQ is a Movado brand, it replicates the same warranty. ESQ watches have a two (2) year limited warranty from the date of purchase. The warranty provides protection from defects in materials or workmanship under normal conditions and use.

Here is what is not covered under warranty for ESQ Movado watches. In this case: batteries, straps, bands, bracelets, crystals, gold finishing, and cosmetic marks such as scratches from normal wear and tear, or any damage arising from accidents or misuse, or from any alteration, service, or repair performed by any party other than a Movado Authorized Service Center.

Translation…normal wear and tear aren’t covered and if anyone other than a Movado tech works on the watch or damages it, it’s not covered under warranty.

You can read the ESQ watch warranty here.

ESQ Watch Battery Replacement Near Me

In my experience, every ESQ watch is a quartz watch with a battery. Any watch with a battery regardless of the manufacturer eventually needs to be changed. If the watch has stopped working or if it is losing time, these are signs that the battery needs to be replaced.

You should never wait to change a battery, old batteries will leak and can cause damage to the internal components of your timepiece. At the ESQ watch battery replacement near me, they not only swap batteries, but they can also clean minor leaks.

On an ESQ Movado, changing the battery isn’t too difficult if you can get the back casing off. Of course, Movado recommends a pro tech does your battery change.

For a reference chart on converting different brands of button cell batteries, you can check here.

If you’re ESQ is waterproof, you should definitely get expert help. They will test the watch for a good seal to ensure water doesn’t get in. This is particularly important for an ESQ Movado as there are a lot of reports that they take in water easily straight off the factory floor despite water-resistant features. Because of this, the ESQ battery replacement near me also inspects the gasket free of charge.

ESQ Watch Crystal Replacement – Cracked or Scratched Glass

Depending on your grade of ESQ, replacing the crystal cost can vary. From what I have seen ESQ’s primarily have plastic or mineral crystals. There may be some sapphire out there, but Movado produces these to be affordable.

A crystal replacement at the ESQ watch repair near me is likely to run you very fair price of about $50. If the crystal is plastic, depending on how badly it is scratched, it might be able to be buffed out and avoid replacement altogether.

Replacing the Band or Strap

One of the most common complaints with ESQ is often with the bands, whether they snap or are just not secure. ESQ Movado’s can feature a band (metal) or a strap (leather, rubber, fabric). The type of material your band/strap is made of will ultimately determine the cost.

You can pop off most bands and straps from one of these watches with a spring pen. Replacing them is easy and you can find different ESQ, Movado, or 3rd party bands and straps to try.

Some people will need to replace the band or strap if it’s worn out, while others just want to change the look or feel of the style up. Most straps in the leather and rubber range will be $15+. Metal will run you $40 and up. If you are looking at higher-end metals it can get pricey.

Resizing the Band or Strap

Getting your band or strap resized to fit your wrist is an important service. A properly fitting watch not only looks better but is more comfortable and will secure it from falling off. This repair service is most commonly requested when a customer has gained or lost weight.

Adjusting a material-made strap such as leather or rubber is a bit more difficult. You can punch new holes in the material or move the clasp, but eventually, you can’t lengthen it anymore. Metal bracelets on the other hand, are easier because you can add or remove links to meet the length requirement. For many ESQs with metal bands, you can resize them yourself with a spring pen.

Crown and Stem Repair

If your watch needs a new crown and it has taken damage, you should let a pro look at the watch. They need to check to see if the stem is damaged as well. The stem, which is the pin that connects the crown to the movement, can get bent or pushed inside the casing. This can complicate the repair.

For an older ESQ, they may need to either fabricate the stem or search for it on the secondary parts market. This will add cost and time to the work. For newer ESQ watches, they will order a stem from MGI.

Movement Repairs

The movement is the most important piece of the watch, it’s what makes it function. While ESQs have Swiss quartz movements from Movado, they aren’t the most reliable.

A movement overhaul on an ESQ is going to be expensive and you may need to compare the value of the timepiece against the cost to fix it. Getting your movement serviced regularly though should be affordable and enough to keep the movement in working shape for a long time.

ESQ Movado Hampshire Watch

Authorized ESQ Watch Repairs

For an authorized ESQ watch repair near me, you can locate a Movado store or contact the authorized Movado service center (Movado Group, Inc. MGI). In my experience with the Movado ESQ watch repair near me, going directly to my Movado store at the mall is easier.

Basically, a manager sends the watch out on your behalf to a service center and they deal with the shipping and communication. This will take a few weeks to complete. If you send it to a service center yourself, which I have done, it can take much longer.

Authorized ESQ Watch Repairs Near Me (MGI)

ESQ is a brand by Movado so a Movado Service Center is required. If you are making a claim on your warranty then an authorized ESQ watch repair center is a must.

The Movado service center is authorized to do any ESQ repair, maintenance, servicing, battery changes, movement overhauls, etc. You will instruct them on exactly what you want done to your watch or explain what is wrong with it.

Any work they do will be guaranteed for a specified amount of time from the repair. If whatever fix they perform is covered under the 2-year limited warranty, the work is done at no charge. If the work you need is not covered under the limited warranty, they will reach out to you with an estimate.

You can either: 1) tell them to complete the work and pay for it or 2) Tell them not to do the work and send the watch back. In my experience with Movado, 4 weeks is about the average time for a repair to be completed at their service center.

If you think you have a warranty claim you must provide proof of purchase and ownership from a Movado store or licensed Movado retailer. You will need the dated sales receipt showing the name of the retailer and style number for the ESQ watch.

To find an authorized ESQ service center, go here.

Tips for Sending Your Watch to an Authorized ESQ Service Center Near Me (MGI)

Before you mail out your watch, read below:

Include a detailed description of the problem. Be very specific.
Take your best guess and estimate the watch’s value and include it with your description of the problem.
Insure the package for the value you estimated. Get a tracking number when you send it.
If you are making a warranty claim, include the info in the package.
Carefully wrap the watch in bubble wrap or anything to protect it.
Follow all instructions from MGI.

Can you Fix an ESQ Watch Yourself?

An ESQ isn’t too bad to work on. It’s basically a lower-end Movado. Doing watch fix basics such as battery swaps is simple enough as well as resizing and band/strap changes.

Most of the tools you need for this work can be found on Amazon. Generally, my feelings are it’s okay to do watch repairs yourself if you know what you are doing. If not, a professional tech is recommended.

Other Resources for ESQ Watch Repair Near Me

Sometimes it’s good to reach out to the community for help regarding a specific watch model. Some person has been in the exact same situation you are in. Aside from calling the ESQ watch repair near me, here are my favorite resources for ESQ Movado’s:

Maintenance Tips to Avoid Frequent Repairs

Maintaining a watch is crucial to ensure it remains a reliable time teller. For those who have experienced the moment their watch finally lost power, understanding the importance of regular maintenance is key. Here are some tips to keep your timepiece in top condition and avoid the need for frequent repairs.

Regular Maintenance Advice

First and foremost, simple battery replacement is a task that, when done timely, can save you from more complex issues down the line. For watches with high quality swiss movements, such as ESQ watches or a Bulova mechanical watch. It’s recommended to have the battery checked every 18-24 months. This is a straightforward service that many retail stores offer, often completing the task in a week’s time.

For automatic watches, winding them regularly is essential, even if you’re not wearing them daily. This keeps the gears moving and prevents the oils inside from coagulating, which could lead to a complete restoration job. If you’re unsure about the proper way to wind your watch, consult the company site or the manual provided upon purchase.

Best Practices for Watch Care

Environmental factors play a significant role in watch care. Keep your watch away from extreme temperatures and magnetic fields, as these can affect the watch’s accuracy. For those with a favorite watch that’s also a collectible, like the seemingly rare Lopex III, extra care should be taken to protect it from dust and moisture, which could necessitate a visit to a separate repair center.

Physical care is also important. Even a simple band replacement can make a difference, as a worn strap can put undue stress on the watch’s casing and pins. Always use the repair form provided by your service center to specify any requests or concerns you might have, ensuring personalized customer service.

When to Seek Professional Help

If you’ve done all the research and still find your watch is not keeping the proper time, it might be time to have it looked at by a professional. Swiss trained watchmakers are skilled in diagnosing and addressing issues that go beyond the scope of home maintenance. Look for a locally owned small business that offers free estimates to get an idea of what the repair might cost.

For those who have invested in an affordable Swiss collection, it’s comforting to know that many shops offer free return shipping after repairs, making it convenient to have your watch repaired locally. And when it comes to more serious issues, such as a watch that has stopped running after a drop or a dip in the pool. Seek out a service that can perform even a complete restoration.

In the event that your old watch needs more than just a maintenance check. Finding a repair shop that embodies Swiss quality with swiss trained watchmakers perform the work is crucial. These craftsmen have the skills to make a small miracle happen, restoring your watch to its former glory using high tech materials and signature Swiss design elements.

Lastly, always ensure that you’re quoted the exact price before agreeing to any repairs. A reputable service center will provide a detailed quote for the entire transaction, ensuring there are no surprises when it comes time to pay. This exact price quoted should include all the prices for parts and labor, and ideally, a warranty on the work performed.

By following these maintenance tips and knowing when to seek professional help. You can enjoy your repaired watches for many years to come. Remember, a well-cared-for watch is more than just a timepiece; it’s a legacy.